How to cancel HubSpot before it auto-renews
Checked against HubSpot’s published terms on October 28, 2026. See the sources.
HubSpot subscriptions renew on their own. Stopping the renewal is a setting in your account, and HubSpot's published terms say it has to be off before your current term ends. They give no fixed number of days of notice, so check your order form for anything stricter.
- How
- Turn off auto-renewal in your HubSpot account: click your account name in the top right corner, then Account & Billing, open the Subscriptions tab, and click Cancel auto-renewal in the Auto-Renewal Terms section. Super Admins and users with billing admin permissions can do it. (source) (source) (source)
- By when
- Before the end of your current term. HubSpot’s published terms set no number of days; the setting has to be off before the term ends. Your order form can say otherwise. (source)
- Downgrading instead
- A downgrade needs at least five business days before your renewal date, according to HubSpot’s help page. (source)
- When it ends
- On the renewal date, not at once. HubSpot does not allow cancelling mid-contract. (source) (source)
- If you miss it
- The subscription renews for the shorter of your prior term or one year. (source)
- Price at renewal
- HubSpot can raise the fee at renewal up to its then-current list price, and says it will tell you at least 30 days before. Section 3.2 adds that Revenue Hub and some other products follow HubSpot’s Product Specific Terms, which have different fee adjustment notice requirements. (source)
Work out your last day to cancel
Enter your renewal date from the order form. HubSpot's published terms give no fixed notice period. Enter the one in your order form, or 0 to work to the end of the term.
Check your order form
The public terms are the default. Your order form, or a contract you signed, can override them, and it decides your deadline. Look for:
- The initial term and the renewal term.
- A notice period for non-renewal, if your order sets one.
- How notice has to be given, if it is anything other than the account setting.
- Any price that applies at renewal.
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What HubSpot’s published terms say
Each quote below is copied from HubSpot’s own site. Each one carries the date we checked it, and a quote older than 90 days puts a warning at the top of this page until it is checked again.
“Unless otherwise specified in this Agreement or your Order, if you decide that you do not want your subscription to automatically renew, you must turn off the auto-renewal setting in the Account & Billing section of your HubSpot account prior to the end of your Current Term.”
“Your Initial Term will be specified in your Order, and, unless otherwise specified in your Order, your subscription will automatically renew for the shorter of the same duration as your prior term or one year.”
“Upon renewal, we may increase your Subscription Fees up to our then-current list price set out in our Product and Services Catalog. If this increase applies to you, we will notify you at least thirty (30) days in advance of your renewal and the increased fees will apply at the start of the next Renewal Term. If you do not agree to this increase, you can choose to terminate your subscription at the end of your Current Term by giving the notice required in the ‘Notice of Non-Renewal’ section below. Please review the Product Specific Terms for information on features available in Revenue Hub and other Subscription Services that have different fee adjustment notice requirements.”
“In your HubSpot account, click your account name in the top right corner, then click Account & Billing.”
“In the Auto-Renewal Terms section, click Cancel auto-renewal.”
“Super Admins or users with billing admin permissions can turn off auto-renewal.”
“at least five business days prior to your renewal date”
“your subscription will be automatically canceled on your renewal date, not immediately.”
“Mid-contract cancellations are not permitted.”
Another tool?
Use the cancel-by date calculator for any renewal. More vendor terms: How to cancel Salesforce, How to cancel Zoom, How to cancel Notion, How to cancel Ramp, How to cancel Zendesk.
AlignCube is not affiliated with HubSpot. This page summarizes HubSpot’s published terms as they read on October 28, 2026 and quotes them so you can check. It is not legal advice, and your own order form or signed agreement decides your deadline.